Privacy Policy
Last updated: April 23, 2026. This policy is effective as of that date. We may update it from time to time; the version posted here is the one in effect.
Who we are
ABSIM (“we,” “us,” or “our”) operates this website and the WooCommerce storefront for research-use peptides and related materials. We are the operator responsible for personal information collected through the site. How to reach us is listed on our Contact page.
Information we collect
Information you provide
We collect information you submit when you register an account, place an order, subscribe to updates, or contact support—for example name, email, company or lab affiliation where you choose to provide it, billing and shipping addresses, order details, messages you send us, and communications about disputes or returns.
Information collected automatically
When you use the site we may collect technical and usage data such as IP address, device and browser type, general location derived from IP, pages viewed, referring URLs, and timestamps. We use cookies and similar technologies as described below.
Payment information
Payments are processed by third-party payment gateways you select at checkout (for example major card networks and payment service providers). We typically receive limited payment metadata (such as transaction status, last four digits of a card where shown by the processor, and amount) rather than full card numbers, which are handled by the processor under its own terms and privacy policy.
How we use information
- To create and secure your account, authenticate you, and maintain your profile.
- To process, fulfill, and ship orders; send transactional messages (order confirmation, shipping updates); and coordinate with carriers.
- To screen orders for fraud or abuse—for example velocity checks or review of high-risk transactions—and to enforce our policies.
- To respond to support requests, handle returns or chargebacks, and resolve disputes.
- To comply with law, respond to lawful requests, and defend our rights.
- To improve the site, analyze aggregate usage, and maintain security and reliability.
Cookies and similar technologies
We and our vendors use cookies, pixels, or local storage for essential functions (such as keeping you signed in, remembering cart contents, security and session integrity), preferences where offered, and limited analytics or performance measurement. You can control cookies through your browser; blocking strictly necessary cookies may prevent checkout or account features from working.
How we share information
We share personal information with service providers who perform services on our behalf, such as payment processors, shipping carriers (for delivery labels and tracking), email delivery and hosting providers, customer support tooling, and professional advisers (for example accountants or lawyers) where appropriate. We do not sell your personal information as a standalone product. We may disclose information when required by law, to enforce our agreements, or to protect the rights, safety, and security of ABSIM, our customers, and others.
California residents
If you are a California resident, state law may provide you with additional rights regarding personal information we collect. In the preceding twelve months we have collected identifiers (such as name, email, and address), commercial information (such as products purchased), internet or network activity, and geolocation data derived from IP, for the business purposes described in this policy. We use this information to operate the storefront, fulfill orders, secure the site, and comply with law. We do not sell personal information as that term is commonly understood for targeted advertising; we do not share personal information for cross-context behavioral advertising. You may have the right to request access to or deletion of certain personal information, or to opt out of certain sales or sharing if we ever engage in activities that qualify under applicable law. To exercise rights, contact us using the information on our Contact page. We will verify your request as required by law.
EEA, UK, and similar jurisdictions
Where the GDPR or similar laws apply, we process personal data when we have a lawful basis such as performance of a contract (for example processing your order), legitimate interests (for example fraud prevention and site security, balanced against your rights), compliance with legal obligations, or consent where we rely on it. Depending on your location you may have rights to access, rectify, erase, restrict processing, data portability, and object to certain processing, and the right to lodge a complaint with a supervisory authority. To exercise these rights, contact us first through our Contact page.
Retention
We retain personal information for as long as your account is active, as needed to provide services, and afterward for a reasonable period to handle returns, disputes, and legal claims. Order and tax-related records are typically retained for a period consistent with U.S. accounting and tax recordkeeping practices (often multiple years), after which we delete or anonymize data where feasible.
Your rights and choices
Depending on where you live, you may have rights to access, correct, delete, or export personal data, or to object to or restrict certain processing. Contact us to submit a request. You may also unsubscribe from marketing emails using the link in those messages; transactional messages about your orders may continue.
Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information. No method of transmission over the Internet or electronic storage is completely secure.
Children
This site is not directed to children under 16, and we do not knowingly collect personal information from children for marketing or unrelated purposes.
Changes to this policy
We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the “Last updated” date above.